Frequently Asked Questions

Everything you need to know about ordering fresh artisan bread on Long Island.

Where is Pain Au Lait Bakery located?

Pain Au Lait Bakery is based on Long Island, New York. We bake all of our artisan bread in our licensed home kitchen and offer both pickup and delivery within 10+ miles.

Do you deliver? How far do you deliver?

Yes, we offer delivery within 10+ miles of our Long Island location. Delivery is available for all orders. Contact us to confirm delivery availability to your address.

How do I place an order?

You can place an order by calling us at (516) 456-0815 or by sending a message through our contact page. We recommend ordering 2-3 days in advance so we can bake your bread fresh.

Is your kitchen licensed?

Yes, our kitchen is fully licensed and meets all health and safety standards required for commercial food preparation. We take food safety seriously and maintain a clean, inspected baking environment.

What ingredients do you use?

We use premium quality flour, fresh dairy, eggs, butter, natural sweeteners, and other carefully selected ingredients. Our breads contain no artificial preservatives, colors, or flavors. Every loaf is made from scratch with real, wholesome ingredients.

Do you take custom orders?

Yes, we welcome custom orders. Whether you need bread for a special event, a large gathering, or want to request a specific variation, contact us and we will do our best to accommodate your needs.

Do your breads contain allergens?

Our breads are made in a kitchen that handles wheat, dairy, eggs, and other common allergens. Most of our breads contain gluten and dairy. Please contact us directly if you have specific allergy concerns and we will provide detailed ingredient information for any product.

What forms of payment do you accept?

We accept cash, Venmo, Zelle, and other digital payment methods. Payment details are confirmed when you place your order.

Still Have Questions?

We are happy to help. Reach out by phone or message and we will get back to you as soon as possible. Serving Long Island with delivery within 10+ miles.

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