Frequently Asked Questions

Everything you need to know about ordering fresh artisan bread from Pain Au Lait Bakery.

Where are you located?

We are located in Freeport, NY. The exact address is provided on your order confirmation.

Do you deliver?

No, we do not deliver. All orders are pickup only at our Freeport, NY location.

How far in advance should I order?

We recommend ordering 2-3 days ahead so we can bake your bread fresh. You'll choose your pickup date when placing your order — all breads are made to order.

Are you a licensed commercial bakery?

We are a home-based cottage food operation registered in New York. Our products are made in a cottage food operation that is not subject to routine government food safety inspections.

Are all orders non-refundable?

Yes, all payments are non-refundable. Orders are processed upon payment.

What is the pricing?

Classic Pain Au Lait is $6 per dozen, Brioche is $8 per loaf, Cinnamon Rolls are $6 per dozen, Whole Wheat Bread is $8 per dozen, Whole Wheat Honey is $8 per dozen, and Patties are $20 per dozen (wheat or non-wheat).

Do you have wheat and non-wheat options?

Yes! Non-wheat options include Classic Pain Au Lait, Brioche, Cinnamon Rolls, and non-wheat Patties. Wheat options include Whole Wheat Bread, Whole Wheat Honey, and Wheat Patties.

Can I place a custom order?

Yes — call us at (516) 500-8464 to place an order or a custom order. For Wheat Patties, you choose your fillings: call us, or we'll call you after your order comes in.

Still Have Questions?

We are happy to help. Reach out by phone or email and we will get back to you as soon as possible.

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